How to Set Up Call Forwarding on Bell (2026 Guide)

    Last verified July 2026Sources:Bell Mobility call forwardingBell Home Phone troubleshootingReviewed by Daniel Slovak, EazyAgent AI

    Bell operates two very different products with two very different setups. Bell Mobility (wireless) doesn't publish dial codes at all — the official way to turn call forwarding on is in your phone's built-in Call Forwarding settings. Bell Home Phone (landline / Fibe Home Phone) uses the older *72 / *73 pair.

    On Bell Mobility, watch your bill: Call Forwarding is either an add-on subscription or billed per minute unless your rate plan includes it. On Bell Home Phone, forwarding is a calling feature that may already be part of your calling package or may cost extra — check MyBell to confirm.

    Plan & eligibility on Bell

    • On Bell Mobility, Call Forwarding is an add-on ($10/month) or pay-per-use ($0.25/minute) unless your rate plan includes it — check your plan first, because forwarded minutes bill automatically if you're not subscribed.
    • Bell Home Phone: Call Forwarding is a subscription calling feature on Bell Home Phone unless it's already in your calling features package.
    • Forwarded minutes count against plan minutes on mobile when forwarding is included in your plan.

    TL;DR — Bell in 10 seconds

    Turn ON (forward all)

    In-phone: Settings > Phone > Call Forwarding

    Turn OFF

    Toggle off in the same menu

    Replace [number] with the 10-digit phone number you want calls sent to — no dashes, no country code, no spaces.

    Method A — Dial codes

    The fastest way. Open your phone's dialer, type the code exactly as shown, and press call. You'll hear a short confirmation tone.

    Verify on Bell Home Phone troubleshooting

    Bell Mobility (Mobile)

    What it doesActivateDeactivate
    Forward all calls (set in phone settings)In-phone: Settings > Phone > Call ForwardingToggle off in the same menu

    Bell Home Phone (Landline)

    What it doesActivateDeactivate
    Forward all calls*72 then dial number*73
    • Bell doesn't publish dial codes for Bell Mobility call forwarding — the official method is your phone's built-in Call Forwarding settings.

    Method B — In-phone settings

    iPhone (Bell Mobility)

    1. Open Settings
    2. Tap Apps → Phone → Call Forwarding
    3. Toggle on and enter the 10-digit forwarding number

    Android (Bell Mobility)

    1. Open the Phone app
    2. Tap three-dot menu → Settings → Calling accounts
    3. Select your Bell SIM → Call forwarding
    4. Choose Always forward and enter the number

    Bell Home Phone

    1. Pick up the handset and listen for a dial tone
    2. Dial *72 (if you hear a busy signal, dial 1172 instead)
    3. Wait for a second dial tone, then dial the 10-digit forwarding number
    4. Wait for the confirmation tone and hang up
    5. To turn it off later, dial *73

    Forward only your missed calls

    You're on a roof, under a sink, driving between jobs. You don't need every call forwarded — just the ones you can't get to. That's called conditional forwarding, and it's the setup most trades businesses use.

    • Forward when no reply — keep the call ringing on your phone first. If you don't pick up in 15–20 seconds, it forwards.
    • Forward when busy — you're already on a call, the next one still gets answered instead of hitting voicemail.
    • Forward when unreachable — you're in a basement or a dead zone. The call still gets picked up.

    Combine all three and no caller ever hits voicemail again — but you still answer the calls you're free to take.

    Bell call forwarding not working?

    Verify on Bell Mobility call forwarding

    Make sure you're using the right code family — *21* is mobile, *72 is Home Phone. They aren't interchangeable.

    On Bell Home Phone, if *72 gives a busy signal, use 1172 instead — that's Bell's legacy fallback code.

    Bell only documents conditional forwarding through your phone's built-in Call Forwarding settings, not dial codes.

    Bell doesn't publish dial codes for Bell Mobility call forwarding — the official method is your phone's built-in Call Forwarding settings.

    • Make sure you entered a raw 10-digit number — no +1, no dashes, no spaces.

    • Dial the deactivate code first, wait 10 seconds, then re-enter the activate code.

    • If voicemail keeps catching the call, your voicemail is answering faster than forwarding activates. Ask Bell to raise your ring timer or use "no reply" forwarding with a longer delay where supported.

    • Restart your phone after enabling — some devices cache the old routing.

    Where should you forward your Bell calls?

    Forwarding only works if you have a number to forward to. That's EazyAgent — a dedicated AI receptionist line that answers every call you miss, captures the caller's name, number, and job details, and drops the lead straight into your pipeline.

    Get your forwarding number →No forms. No sales call.

    See what missed calls are costing you

    Your Numbers

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    12

    Local trades businesses miss 28%–62% of inbound calls

    $

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    35%

    % of qualified leads you'd normally close

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    Bell Call Forwarding FAQ

    Dial In-phone: Settings > Phone > Call Forwarding from your Bell phone. To turn it off, dial Toggle off in the same menu.

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