How to Set Up Call Forwarding on Freedom Mobile (2026 Guide)
Freedom Mobile is a GSM carrier owned by Quebecor. Call forwarding is a free service included for all Freedom Mobile phone plan subscribers, and setup takes about 30 seconds using standard GSM star-hash codes.
Call forwarding works on both Freedom's own network and the Nationwide partner network, and it's a free service on both. Only conditional forwarding while roaming internationally can incur extra charges.
Plan & eligibility on Freedom Mobile
- Call forwarding is included free for all Freedom Mobile phone plan subscribers (part of Freedom's Call Control services).
- Works on both the Freedom and Nationwide networks at no charge.
- Conditional forwarding while roaming internationally may incur additional charges.
TL;DR — Freedom Mobile in 10 seconds
Turn ON (forward all)
*21*[number]#
Turn OFF
#21#
Replace [number] with the 10-digit phone number you want calls sent to — no dashes, no country code, no spaces.
Method A — Dial codes
The fastest way. Open your phone's dialer, type the code exactly as shown, and press call. You'll hear a short confirmation tone.
Verify on Freedom Mobile call forwarding| What it does | Activate | Deactivate |
|---|---|---|
| Forward all calls | *21*[number]# | #21# |
| Forward when busy | *67*[number]# | #67# |
| Forward when no reply | *61*[number]# | #61# |
| Forward when unreachable | *62*[number]# | #62# |
- Can also be set in-phone: iPhone Settings > Apps > Phone > Call Forwarding; Android Phone app > Settings > Calling Accounts > Freedom > Call Forwarding.
Method B — In-phone settings
iPhone (Freedom Mobile)
- Open Settings
- Tap Apps → Phone → Call Forwarding
- Toggle Call Forwarding on
- Enter your 10-digit forwarding number
Android (Freedom Mobile)
- Open the Phone app
- Tap three-dot menu → Settings → Calling accounts
- Select your Freedom SIM → Call forwarding
- Choose the forwarding type and enter the number
Forward only your missed calls
You're on a roof, under a sink, driving between jobs. You don't need every call forwarded — just the ones you can't get to. That's called conditional forwarding, and it's the setup most trades businesses use.
- Forward when no reply — keep the call ringing on your phone first. If you don't pick up in 15–20 seconds, it forwards.
- Forward when busy — you're already on a call, the next one still gets answered instead of hitting voicemail.
- Forward when unreachable — you're in a basement or a dead zone. The call still gets picked up.
Combine all three and no caller ever hits voicemail again — but you still answer the calls you're free to take.
Freedom Mobile call forwarding not working?
Verify on Freedom Mobile call forwarding• On Freedom, voicemail IS conditional forwarding under the hood — voicemail routes to +1-647-700-1778. To send missed calls to your AI receptionist instead of voicemail, set your no-reply/busy forwarding destination to your forwarding number rather than Freedom's voicemail number.
• Can also be set in-phone: iPhone Settings > Apps > Phone > Call Forwarding; Android Phone app > Settings > Calling Accounts > Freedom > Call Forwarding.
• Make sure you entered a raw 10-digit number — no +1, no dashes, no spaces.
• Dial the deactivate code first, wait 10 seconds, then re-enter the activate code.
• If voicemail keeps catching the call, your voicemail is answering faster than forwarding activates. Ask Freedom Mobile to raise your ring timer or use "no reply" forwarding with a longer delay where supported.
• Restart your phone after enabling — some devices cache the old routing.
Where should you forward your Freedom Mobile calls?
Forwarding only works if you have a number to forward to. That's EazyAgent — a dedicated AI receptionist line that answers every call you miss, captures the caller's name, number, and job details, and drops the lead straight into your pipeline.
See what missed calls are costing you
Your Numbers
Adjust to match your business. Results update live.
Local trades businesses miss 28%–62% of inbound calls
What an average job is worth to you
% of qualified leads you'd normally close
Revenue Going to Your Competition
$92,820
Per year in missed jobs
Weekly Missed
$1,785
Monthly Missed
$7,729
EazyAgent starts at $468/year.
Catching just 2 missed jobs per year pays for it.
'%3e%3cpath%20d='M358.8%20239.3C293.02%20239.3%20239.2%20293.12%20239.2%20358.9C239.2%20424.68%20293.02%20478.5%20358.8%20478.5C424.58%20478.5%20478.4%20425.012%20478.4%20358.9C478.4%20292.787%20424.912%20239.3%20358.8%20239.3ZM358.8%20435.643C317.937%20435.643%20285.046%20402.089%20285.046%20358.9C285.046%20315.711%20317.937%20282.156%20358.8%20282.156C399.663%20282.156%20432.553%20315.711%20432.553%20358.9C432.553%20402.089%20399.663%20435.643%20358.8%20435.643Z'%20fill='black'/%3e%3cpath%20d='M599.326%20305.744C577.732%20305.744%20556.802%20314.382%20545.838%20329V309.066H502.649V541.622H545.838V457.57C556.802%20471.191%20577.067%20478.5%20599.326%20478.5C645.837%20478.5%20682.382%20441.955%20682.382%20392.122C682.382%20342.289%20645.837%20305.744%20599.326%20305.744ZM592.017%20440.959C567.433%20440.959%20545.506%20421.69%20545.506%20392.122C545.506%20362.554%20567.433%20343.285%20592.017%20343.285C616.602%20343.285%20638.528%20362.554%20638.528%20392.122C638.528%20421.69%20616.602%20440.959%20592.017%20440.959Z'%20fill='black'/%3e%3cpath%20d='M784.046%20305.744C736.871%20305.744%20699.662%20342.621%20699.662%20392.122C699.662%20441.623%20732.22%20478.5%20785.375%20478.5C828.896%20478.5%20856.803%20452.254%20865.441%20422.686H823.249C817.933%20434.979%20802.983%20443.616%20785.043%20443.616C762.784%20443.616%20745.841%20428.002%20741.854%20405.743H867.434V388.8C867.434%20343.617%20835.873%20305.744%20784.046%20305.744ZM742.186%20375.179C746.838%20354.249%20764.113%20340.627%20785.043%20340.627C807.302%20340.627%20824.245%20355.245%20826.239%20375.179H742.186Z'%20fill='black'/%3e%3cpath%20d='M982.38%20305.744C963.111%20305.744%20942.845%20314.382%20933.543%20328.667V309.066H890.354V475.177H933.543V385.81C933.543%20359.896%20947.496%20342.953%20970.087%20342.953C991.017%20342.953%201002.31%20358.9%201002.31%20381.159V475.177H1045.5V374.182C1045.5%20332.986%201020.25%20305.744%20982.38%20305.744Z'%20fill='black'/%3e%3cpath%20d='M1156.12%20242.628L1062.1%20475.184H1108.28L1128.21%20424.354H1235.19L1255.12%20475.184H1301.96L1208.61%20242.628H1156.12ZM1143.16%20385.816L1181.7%20288.475L1219.9%20385.816H1143.16Z'%20fill='black'/%3e%3cpath%20d='M1363.42%20242.628H1319.57V475.184H1363.42V242.628Z'%20fill='black'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_1637_2932'%3e%3crect%20width='1603.2'%20height='717.6'%20fill='white'%20transform='translate(0%200.0999756)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
