Terms of Service

For early adopters:

• •United States: $149 USD per month
• •Canada: $199 CAD per month

This plan includes:

• •"Unlimited" AI calling (subject to Fair Use Policy in Section 4)
• •1 AI phone agent (Agent 1 + Agent 2 onboarding system)
• •Full CRM access (Conversations, Contacts, Jobs/Pipeline)
• •Real-time call transcripts and AI summaries
• •Automated lead qualification
• •Smart Signals and job stage tracking
• •Dedicated phone number

Founding Member pricing is locked in for the life of your active subscription. If you cancel and return later, new pricing will apply.

• •U.S. customers are billed in USD
• •Canadian customers are billed in CAD
• •All third-party services (Twilio, OpenAI, ElevenLabs) are USD-based; therefore, pricing differs by region
• •Exchange rates are set by our payment processor at time of charge

Prices exclude applicable taxes including sales tax, GST/HST, VAT, or provincial/state taxes. You are responsible for all applicable taxes.

• •We accept major credit cards (Visa, Mastercard, American Express, Discover)
• •Payment processing provided by Stripe, Inc.
• •You authorize us to charge your payment method monthly
• •You must maintain valid, up-to-date payment information

Subscriptions renew automatically each month until you cancel. You will be charged on the same day each month.

If your payment fails, we will:

• •Retry automatically up to 3 times over 10 days
• •Email you at each retry attempt
• •After 3 failed attempts: suspend your AI agent (calls will not be answered), retain your data for 30 days, and permanently delete your data if payment is not resolved within 30 days

• •Disputes must be raised within 60 days of the charge
• •Email billing@eazyagent.ai with details
• •We will investigate and respond within 10 business days
• •Chargebacks may result in immediate account suspension

• ✗Telemarketing, cold calling, or unsolicited sales calls
• ✗Mass outbound calling campaigns
• ✗Political campaigns or advocacy calling
• ✗Debt collection calls
• ✗Robocalls, auto-dialers, or predictive dialers
• ✗High-volume call centers unrelated to your stated business
• ✗Lead generation for resale or directory farming operations
• ✗Creating multiple accounts to bypass limitations or trials

• ✗Illegal, misleading, deceptive, or fraudulent activities
• ✗Harassment, threats, abuse, or intimidation
• ✗Hate speech, discrimination, or violence
• ✗Impersonation or misrepresentation of identity
• ✗Violation of intellectual property rights
• ✗Distribution of malware, viruses, or harmful code
• ✗Attempting to reverse engineer, decompile, or copy the system

You must comply with all applicable laws, including:

• ✓Telephone Consumer Protection Act (TCPA)
• ✓CAN-SPAM Act and Canada's Anti-Spam Legislation (CASL)
• ✓State and provincial Do-Not-Call registries
• ✓FTC regulations and industry-specific regulations
• ✓All applicable licensing and insurance requirements

• •We may monitor usage for compliance (automated and manual review)
• •We may review call recordings or transcripts to ensure policy compliance
• •We may suspend service immediately if we reasonably suspect violations
• •Repeated violations will result in permanent termination without refund

Violation of this Acceptable Use Policy may result in immediate account suspension or termination without refund.

To report abuse: abuse@eazyagent.ai

• •Phone numbers are automatically provisioned through Twilio
• •Numbers are provided on a license basis and remain our property
• •You may not port out numbers during active trial periods
• •Number portability may be available for paid accounts (contact support)

• •Call routing depends on telecommunications carrier availability
• •Quality may vary based on caller's network, location, and device

We are not responsible for:

• ✗Telecom carrier outages or routing delays
• ✗Call quality issues caused by third-party networks
• ✗Missed calls due to network congestion
• ✗International calling restrictions

You are responsible for:

• ✓Complying with call recording laws in your jurisdiction
• ✓Obtaining customer consent where required (two-party consent states/provinces)
• ✓Providing proper notice of call recording to customers

The Service uses artificial intelligence to:

• •Answer incoming calls
• •Generate responses to customers
• •Create summaries and transcripts
• •Suggest actions and next steps
• •Populate CRM data fields

You understand and acknowledge that AI may:

• ⚠Produce incorrect, incomplete, or misleading information
• ⚠Misunderstand or misinterpret customer requests
• ⚠Generate inaccurate estimates, pricing, or availability
• ⚠Hallucinate facts or details not based on your configuration
• ⚠Make errors in transcription or data entry
• ⚠Vary in performance and cannot replace human judgment

You are solely responsible for:

• ✓Reviewing and verifying all AI-generated content before sending to customers
• ✓Confirming estimates, quotes, pricing, and availability
• ✓Ensuring AI responses comply with your business policies and applicable laws
• ✓Correcting errors in transcripts, summaries, or CRM data
• ✓Final decisions on scheduling, pricing, and service delivery
• ✓Quality of work performed based on AI-captured information
• ✓Training your team on how to review and verify AI outputs

THE SERVICE DOES NOT PROVIDE AND YOU MAY NOT RELY ON THE SERVICE FOR:

• ✗Legal advice or legal interpretations
• ✗Licensed contractor recommendations or technical specifications
• ✗Permit or building code compliance guidance
• ✗Safety assessments or hazard identification
• ✗Engineering, structural, or architectural evaluations
• ✗Medical, health, or safety advice of any kind

You must obtain appropriate licensed professional advice where required by law or industry standards.

TO THE FULLEST EXTENT PERMITTED BY LAW, EAZYAGENT AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• •Warranties of merchantability
• •Warranties of fitness for a particular purpose
• •Warranties of non-infringement
• •Warranties of title
• •Warranties of accuracy, reliability, or completeness of AI outputs
• •Warranties that the Service will be uninterrupted, timely, secure, or error-free
• •Warranties that defects will be corrected
• •Warranties regarding freedom from viruses or other harmful components

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US, OUR EMPLOYEES, OR REPRESENTATIVES SHALL CREATE A WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such cases, warranties are limited to the shortest duration permitted by law.

We reserve the right at any time to:

• •Modify, suspend, or discontinue any part of the Service
• •Change AI behavior, voice characteristics, or capabilities
• •Impose new limits on features or storage
• •Remove or restrict access to features

We will attempt to provide reasonable notice of material changes but are not obligated to do so.

By using the Service, you expressly consent to receive communications from EazyAgent via:

• •Phone calls (voice)
• •SMS text messages
• •Email
• •In-app notifications

These communications may include:

• •Verification calls and messages
• •System notifications and alerts
• •Security alerts and account updates
• •Service announcements
• •Operational messages related to your use of the Service
• •Billing and payment notifications

You may also receive:

• •Product updates and feature announcements
• •Tips for using the Service
• •Promotional offers (limited)

• •You may opt out of marketing SMS at any time by replying STOP to any marketing message
• •You may opt out of marketing emails by clicking unsubscribe in any marketing email
• •You cannot opt out of transactional or operational messages (account security, billing, service issues)

Standard message and data rates from your wireless carrier may apply to SMS communications.

This consent complies with the Telephone Consumer Protection Act (TCPA) and Canada's Anti-Spam Legislation (CASL).

Our collection, use, and disclosure of personal information is governed by our Privacy Policy.

By using the Service, you consent to the practices described in our Privacy Policy.

You retain ownership of all business data you input, including:

• •Customer names, addresses, phone numbers, and contact details
• •Call recordings and transcripts (where you are the business owner)
• •Notes, estimates, invoices, and job details
• •Pipeline data and CRM history
• •Your business name, logo, and branding

We process your content to provide the Service, using industry-standard security measures including:

• ✓Encryption in transit (TLS 1.2 or higher)
• ✓Encryption at rest for sensitive data
• ✓Regular security audits and updates
• ✓Access controls and multi-factor authentication
• ✓Monitoring for suspicious activity and intrusion detection

However, no system is 100% secure. You acknowledge the inherent risk of transmitting information over the internet.

We use the following third-party services to operate the platform:

• •Twilio, Inc. (telephony and SMS services) — USA
• •ElevenLabs (conversational AI voice technology) — USA
• •OpenAI, Inc. (language processing and AI models) — USA
• •Amazon Web Services (cloud hosting and infrastructure) — USA/Canada regions
• •Stripe, Inc. (payment processing) — USA

Each subprocessor has its own privacy policy and terms of service. By using the Service, you consent to these subprocessors processing your data as necessary to provide the Service.

During Active Subscription:

• •We retain all data indefinitely while you maintain an active account

After Cancellation:

• •Data is retained for 30 days (during which you may export or reactivate)
• •After 30 days, data is permanently deleted from production systems
• •Backup copies may persist for up to 90 days for disaster recovery purposes
• •After 90 days, all copies are permanently deleted

Legal Holds:

• •If there is a legal dispute, we may retain relevant data longer as required by law

You may export your data at any time through your account settings:

• •Contacts: CSV format
• •Conversations: PDF transcripts
• •Call recordings: MP3 audio files (where available)
• •Pipeline/Jobs: CSV format

To request immediate data deletion:

• •Cancel your account through account settings
• •Email support@eazyagent.ai requesting expedited deletion
• •We will delete your data within 72 hours (excluding backup systems)

We own all rights, title, and interest in:

• •The Service platform and software
• •AI models, prompts, and system architecture
• •Algorithms, methodologies, and processes
• •Trademarks, logos, and branding (the "EazyAgent AI" brand and unregistered trademarks)
• •Documentation, help materials, and training content
• •Aggregated and anonymized usage data

Your use of the Service does not transfer any ownership rights to you.

You grant us a limited, non-exclusive, worldwide license to:

• •Host, store, and process your content to provide the Service
• •Transmit your content via our subprocessors (Twilio, ElevenLabs, etc.)
• •Create backup copies for disaster recovery
• •Generate transcripts and AI summaries from call recordings
• •Use aggregated, anonymized data for Service improvements, analytics, and benchmarking

This license:

• ✓Is non-exclusive (you may use your content elsewhere)
• ✓Terminates when you delete content or close your account
• ✓Does NOT permit us to sell, share, or disclose your identifiable content to third parties (except as required to provide the Service or comply with law)

We retain the right to:

• •Collect and analyze aggregated, anonymized usage data
• •Track feature usage, performance metrics, and error rates
• •Improve AI models using anonymized conversation patterns
• •Publish industry benchmarks and statistics

This aggregated data does NOT include personally identifiable information about you or your customers.

You may cancel your subscription at any time through your account dashboard or by emailing support@eazyagent.ai.

• •Cancellation stops all future billing
• •Your subscription remains active until the end of your current billing period
• •Your AI agent will stop functioning once your paid period ends
• •You will retain access to export your data for 30 days after cancellation

Cancellation does NOT entitle you to a refund of any fees already paid for the current billing period.

We may immediately suspend your account and access to the Service if:

• •You violate these Terms or our Acceptable Use Policy
• •You exceed fair use thresholds significantly and repeatedly
• •Your usage creates risk to the platform, other users, or our systems
• •You engage in abusive, illegal, fraudulent, or harmful activity
• •Your payment fails and remains unresolved after notice
• •We reasonably believe suspension is necessary to protect the Service or other users

We may terminate your account if:

• •Violations continue after suspension
• •You repeatedly violate these Terms
• •We cease offering the Service (with 30 days' notice)

Upon termination:

• •Your access to the Service immediately ends
• •Your AI agent stops functioning
• •Your data is retained for 30 days, then permanently deleted
• •You remain liable for all outstanding fees
• •Sections 9 (Data/IP), 14 (Liability), 15 (Indemnification), 16 (Arbitration), and 18 (Confidentiality) survive termination

Termination for cause does NOT entitle you to any refund of fees paid.

We strive to maintain high availability but do not guarantee uninterrupted service.

We may temporarily suspend, limit, or interrupt the Service for:

• •Scheduled maintenance and updates
• •Emergency maintenance
• •Feature deployments
• •Security patches
• •System upgrades

We will attempt to provide advance notice of scheduled maintenance but are not obligated to do so.

The Service relies on third-party providers including:

• •Twilio, Inc. (telephony infrastructure)
• •ElevenLabs (AI voice technology)
• •OpenAI, Inc. (AI language models)
• •Amazon Web Services (cloud hosting)
• •Stripe, Inc. (payment processing)

We are not responsible for:

• ✗Outages, performance issues, or failures caused by third-party providers
• ✗Changes to third-party pricing, features, or terms
• ✗Third-party data breaches or security incidents
• ✗Discontinuation of third-party services

We are not liable for delays or failures to perform due to causes beyond our reasonable control, including:

• •Acts of God (earthquakes, floods, fires, natural disasters)
• •War, terrorism, riots, civil unrest, or acts of government
• •Pandemics, epidemics, or public health emergencies
• •Internet, telecommunications, or power outages
• •Equipment failures or network infrastructure issues
• •Third-party service provider failures
• •Labor disputes or strikes
• •Changes in law or regulation

If a force majeure event continues for more than 30 consecutive days, either party may terminate the agreement without penalty.

WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• •LOST REVENUE, PROFITS, OR BUSINESS OPPORTUNITIES
• •LOST OR CORRUPTED DATA OR INFORMATION
• •COST OF SUBSTITUTE GOODS OR SERVICES
• •MISSED CALLS, APPOINTMENTS, JOBS, OR BOOKINGS
• •AI ERRORS, MISSTATEMENTS, INACCURACIES, OR MISUNDERSTANDINGS
• •CUSTOMER COMPLAINTS, DISPUTES, OR LOSSES
• •DAMAGE TO REPUTATION, GOODWILL, OR BUSINESS RELATIONSHIPS
• •WORK STOPPAGE OR BUSINESS INTERRUPTION
• •REGULATORY FINES OR PENALTIES

WHETHER OR NOT WE WERE ADVISED OF, KNEW OF, OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

This liability cap applies:

• •Regardless of the legal theory (contract, tort, negligence, strict liability, warranty, or otherwise)
• •Even if we have been advised of the possibility of such liability
• •To all claims collectively, not per incident

These liability limitations do NOT apply to:

• •Our gross negligence or willful misconduct
• •Your indemnification obligations under Section 15
• •Fraud or fraudulent misrepresentation by us
• •Death or personal injury caused by our negligence (in jurisdictions where such limitation is prohibited by law)
• •Violations of intellectual property rights
• •Any liability that cannot be excluded or limited under applicable law

YOU ACKNOWLEDGE AND AGREE THAT:

• •The fees and pricing for the Service reflect this allocation of risk
• •We would not provide the Service at the current pricing without these liability limitations
• •These limitations are a fundamental, essential basis of the bargain between you and us
• •These limitations will apply even if any limited remedy fails of its essential purpose

Some jurisdictions do not allow:

• •The exclusion or limitation of incidental or consequential damages
• •Limitations on implied warranties
• •Limitations of liability for death or personal injury

If you are located in such a jurisdiction, the above limitations and exclusions apply to you only to the maximum extent permitted by applicable law in your jurisdiction.

You agree to indemnify, defend, and hold harmless EazyAgent AI, its affiliates, subsidiaries, officers, directors, employees, agents, contractors, and licensors (collectively, the "EazyAgent Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees and court costs) arising from or relating to:

• •Your use or misuse of the Service
• •Your violation of these Terms or any applicable law or regulation
• •Your violation of any rights of another party, including your customers
• •Content, data, or information you provide to the Service
• •Content generated by your AI agent based on your configuration or instructions
• •Your breach of any representations, warranties, or obligations in these Terms
• •Your business operations, including services performed, estimates given, prices quoted, or work rendered based on information from the Service
• •Any claim that your use of the Service infringes, misappropriates, or violates any third-party intellectual property rights or other rights
• •Your violation of the Telephone Consumer Protection Act (TCPA), Canada's Anti-Spam Legislation (CASL), or any other telecommunications laws
• •Disputes, complaints, or claims by your customers arising from your use of the Service

• •We will notify you promptly of any claim subject to indemnification
• •We may, at our option, participate in the defense with counsel of our choice at our own expense
• •You may not settle any claim that admits any liability on our part, imposes any obligation or restriction on us, or includes any publicity restrictions or requires any statement by us — without our prior written consent

You agree to cooperate fully with us in the defense of any indemnified claim, including providing information, documents, and testimony as reasonably requested.

You and Slovak Ventures LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (collectively, "Disputes") will be settled by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court.

This includes disputes arising out of or relating to:

• •Interpretation or application of these Terms
• •Breach of these Terms
• •Validity, enforceability, or scope of these Terms or this arbitration provision
• •Your use of the Service
• •Billing or payment issues
• •Privacy or data practices

The arbitration will be:

• •Conducted in English
• •Governed by the Federal Arbitration Act
• •Located in your county or province of residence or the State of Wyoming (your choice)
• •Decided by one neutral arbitrator selected according to AAA rules

The following disputes are NOT subject to arbitration and may be brought in court:

• •Disputes that qualify for small claims court (up to the jurisdictional limit)
• •Claims for injunctive or equitable relief to protect intellectual property rights
• •Any disputes that cannot be arbitrated as a matter of law

• •Each party will pay its own attorneys' fees and expenses unless the arbitrator awards fees to the prevailing party
• •For claims under $10,000 USD, we will pay all AAA filing, administration, and arbitrator fees
• •For claims over $10,000 USD, fees will be allocated according to AAA rules
• •The arbitrator may award fees and costs to the prevailing party if permitted by law

• •No class arbitrations or class actions are permitted
• •The arbitrator may not consolidate more than one party's claims
• •The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim

IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE FOR ANY REASON, THEN THE ENTIRE ARBITRATION AGREEMENT IN THIS SECTION 16 SHALL BE NULL AND VOID.

YOU HAVE THE RIGHT TO OPT OUT OF THIS ARBITRATION AGREEMENT.

To opt out, you must send written notice within 30 days of first accepting these Terms to:

Your opt-out notice must include:

• •Your full name and account email address
• •Clear statement: "I opt out of the arbitration agreement"
• •Your signature (electronic signature acceptable)

If you opt out:

• •This arbitration agreement will not apply to you
• •Disputes will be resolved in Wyoming courts as specified in Section 16.7
• •All other terms of this agreement remain in full force and effect
• •You and we retain all other rights and obligations under these Terms

TO THE EXTENT PERMITTED BY LAW, YOU AND SLOVAK VENTURES LLC WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN ARBITRATION OR IN COURT.

If arbitration does not apply (because you opted out, the claim is exempt, or the arbitration provision is found unenforceable):

Governing Law:

• •These Terms are governed by the laws of the State of Wyoming and the federal laws of the United States applicable therein
• •Without regard to conflict of law principles
• •The U.N. Convention on Contracts for the International Sale of Goods does NOT apply

Exclusive Jurisdiction:

• •Any dispute must be brought exclusively in the state or federal courts located in Wyoming, United States
• •You consent to the personal jurisdiction and venue of these courts
• •You waive any objection to jurisdiction or venue in these courts

All aspects of any arbitration proceeding, including but not limited to testimony, evidence, documents, and the arbitrator's decision and award, are confidential and shall not be disclosed except:

• •As necessary to enforce or challenge an award in court
• •As required by law
• •With the written consent of both parties

If any portion of this Section 16 (except the Class Action Waiver) is found to be invalid or unenforceable, the remainder of this arbitration provision shall continue in full force and effect.

If the Class Action Waiver (Section 16.4) is found to be unenforceable, the entire arbitration agreement shall be null and void.

If we make material changes to this arbitration provision (other than a change to the notice address):

• •The changes will not apply to any Disputes for which you provided notice before the effective date of the change
• •You may reject the changes by opting out within 30 days of receiving notice of the change by sending written notice to legal@eazyagent.ai

The Service and underlying technology may be subject to export control laws and regulations of the United States and Canada, including:

• •U.S. Export Administration Regulations (EAR)
• •U.S. International Traffic in Arms Regulations (ITAR)
• •Canadian Export and Import Permits Act
• •Economic sanctions administered by the U.S. Office of Foreign Assets Control (OFAC) and the Government of Canada

By using the Service, you represent and warrant that:

• ✓You are not located in, under the control of, or a national or resident of any country subject to U.S. or Canadian embargo or sanctions
• ✓You are not identified on any U.S. or Canadian government list of prohibited or restricted parties (SDN List, Denied Persons List, Entity List, Canadian Consolidated Autonomous Sanctions List)
• ✓You will not use the Service for any purpose prohibited by U.S. or Canadian export control laws
• ✓You will not permit any end-user to use the Service in violation of export control laws

The Service is NOT available to users located in, operating from, or conducting business with individuals or entities in countries or regions currently subject to comprehensive U.S. or Canadian sanctions, which currently include:

• ✗Cuba
• ✗Iran
• ✗North Korea
• ✗Syria
• ✗The Crimea region of Ukraine

This list may change based on government sanctions policies.

You may not use the Service for any of the following purposes:

• ✗Development, design, manufacture, or production of nuclear, chemical, or biological weapons
• ✗Development, design, manufacture, or production of missile technology
• ✗Any military or defense applications
• ✗Any end-use prohibited by applicable export control laws

Violations of export control laws may result in:

• •Immediate termination of your account without refund
• •Reporting to relevant government authorities (OFAC, BIS, GAC)
• •Civil and criminal penalties under U.S. and Canadian law
• •Legal action against you

You must notify us immediately at legal@eazyagent.ai if your status changes such that any representation in this section is no longer accurate.

"Confidential Information" means any non-public information disclosed by one party to the other, including:

• •Business strategies, plans, and financial information
• •Customer lists, customer data, and usage data
• •Technical information, source code, algorithms, and methodologies
• •Pricing, product roadmaps, and marketing strategies
• •Any information marked as "Confidential" or that reasonably should be understood as confidential

Both parties agree to:

• •Keep all Confidential Information strictly confidential
• •Not disclose Confidential Information to third parties without prior written consent
• •Not use Confidential Information except as necessary to fulfill obligations under these Terms
• •Protect Confidential Information using the same degree of care used to protect their own confidential information (but no less than reasonable care)

Confidentiality obligations do NOT apply to information that:

• •Is or becomes publicly available through no breach of these Terms
• •Is rightfully received from a third party without confidentiality obligations
• •Is independently developed without use of or reference to Confidential Information
• •Is required to be disclosed by law, regulation, or court order (provided the disclosing party provides prompt notice to allow the other party to seek protective measures)

Upon termination or at any time upon request, each party will:

• •Return or destroy all Confidential Information in its possession
• •Certify in writing that it has complied with this obligation
• •Exception: May retain copies required by law or for backup purposes, subject to continued confidentiality obligations

Confidentiality obligations survive for 3 years after termination of these Terms, except for trade secrets which remain confidential for as long as they qualify as trade secrets under applicable law.

We reserve the right to modify, update, or replace these Terms at any time in our sole discretion.

Material Changes:

• •We will notify you at least 30 days before material changes take effect
• •Notice will be sent via email, in-app notification, or posting on our website
• •The "Last Updated" date at the top of these Terms will be updated
• •Material changes include modifications to pricing, arbitration provisions, liability limitations, or core Service features

Non-Material Changes:

• •Clarifications, corrections, formatting changes, or administrative updates
• •Become effective immediately upon posting
• •No advance notice required (though we may provide notice)
• •"Last Updated" date will still be updated

For Material Changes:

• •Changes become effective 30 days after notice for existing customers
• •Changes are effective immediately for new customers
• •Continued use of the Service after the effective date constitutes acceptance
• •We may require you to affirmatively accept updated Terms (checkbox or click-through) before continuing to use the Service

If you do not agree to material changes:

• •You must cancel your account before the effective date
• •You may cancel without penalty or cancellation fee
• •We will provide a prorated refund for any unused portion of your current billing period
• •You may export your data for 30 days after cancellation

Material changes to these Terms do NOT affect Founding Member pricing locks. If you have locked-in Founding Member pricing, that pricing remains in effect regardless of changes to these Terms.

These Terms, together with our Privacy Policy, Fair Use Policy (incorporated in Section 4), and any other policies or guidelines referenced herein, constitute the entire agreement between you and EazyAgent AI regarding the Service and supersede all prior or contemporaneous agreements, communications, proposals, and representations (whether oral, written, or electronic) between the parties regarding the subject matter herein.

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, that provision will be severed from these Terms. The remaining provisions will continue in full force and effect.

Our failure or delay in exercising any right, power, or privilege under these Terms does not constitute a waiver of that right, power, or privilege. Any waiver must be in writing, signed by an authorized representative, and effective only for the specific instance and purpose for which it was given.

You may NOT assign, transfer, or delegate these Terms without our prior written consent. Any attempted assignment in violation of this section is void.

We may assign, transfer, or delegate these Terms to an affiliate, subsidiary, or successor entity in connection with a merger, acquisition, corporate reorganization, or sale of substantially all of our assets, without your consent or notice.

• •You and EazyAgent AI are independent contractors
• •No partnership, joint venture, employment, or agency relationship exists or is created by these Terms
• •Neither party has authority to bind the other or incur obligations on behalf of the other
• •Neither party will represent otherwise to any third party

The following sections survive expiration or termination of these Terms:

• •Section 3.7 (Billing Disputes) — for pending disputes
• •Section 8 (Consent to Communications) — for already-given consent
• •Section 9 (Data, Privacy, and IP) — until data deletion complete
• •Section 11 (Refund Policy)
• •Section 14 (Limitation of Liability)
• •Section 15 (Indemnification)
• •Section 16 (Dispute Resolution and Arbitration)
• •Section 17 (Export Controls)
• •Section 18 (Confidentiality)
• •Section 20 (General Provisions)
• •Any other provision that by its nature should survive

• •You consent to receive all communications, notices, and disclosures from us electronically
• •Electronic communications may be provided via email, in-app notifications, or postings on our website or in your dashboard
• •Electronic communications satisfy any legal requirement that communications be in writing
• •Electronic signatures are valid and have the same legal effect as handwritten signatures

All legal notices to Slovak Ventures LLC must be in writing and sent to:

Legal notices to you will be sent to the email address associated with your account.

For non-legal matters:

• •General support: support@eazyagent.ai
• •Billing questions: billing@eazyagent.ai
• •Abuse reports: abuse@eazyagent.ai
• •Privacy requests: privacy@eazyagent.ai
• •Technical issues: support@eazyagent.ai

Website: https://eazyagent.ai