Home Services Answering Service
One AI answering service for every home-services trade — cleaning, garage doors, pest control, appliance repair, handyman, plus the core trades. $89/month.
Home services is a huge, fragmented category — plumbing, HVAC, electrical, cleaning, garage doors, pest control, appliance repair, handyman, moving, landscaping, roofing, and more — but every one of these businesses has the same phone problem. The owner is on a job all day. Calls are the entire sales pipeline. And the calls that go to voicemail don't come back; they call the next name in the search results.
A home services answering service is supposed to close that gap. In practice, most traditional ones fall short in the same three ways: they bill by the minute (so growth is punished), they take generic messages instead of real job details, and they can't tell an emergency from a routine callback. That works for a lawyer taking messages; it doesn't work for a garage-door company at 8pm on a Sunday when a spring has snapped and a family can't close their door.
An AI home services answering service is briefed on your specific trade during a 10–20 minute setup call. It answers every call in your business name, asks the questions that actually matter for your work, captures the job, and flags urgency the way you told it to. It works the same way whether you clean houses, install ductless splits, or clear yellow jackets from soffits — the trade-specific questions change on your setup call, but the service is the same.
For the honest math on what a missed home-services call is really worth — with 2026 job values from Angi and HomeGuide — read our full breakdown. See the honest math →
How it works
1. Brief it on your trade
One phone call, 10–20 minutes, in plain English. You describe what your business does, what questions to ask, what counts as urgent, and how you want messages delivered.
2. Forward your business line
About 60 seconds using our carrier call forwarding guide. Every call — busy, unanswered, or after-hours — reaches your AI answering service.
3. Every caller gets a real conversation
Not a message pad. Your AI receptionist greets callers by your business name, asks the trade-specific questions you chose, and captures the actual job.
4. You get sorted leads
The moment each call ends, the caller, the job, and a red/orange/green urgency flag land on your phone as a text.
What you get
24/7 coverage at a flat price
Nights, weekends, holidays. $89/month — includes 100 qualified business calls. Home-services calls come at all hours; the pricing stays simple.
Captures the job, not just a name
A home-services lead is address + trade + urgency + details. Message-only answering services give you a name; this gives you the job.
Flags urgency the way you tell it to
You define what counts as red, orange, and green in your trade — burst pipe vs. dripping faucet, no-heat vs. tune-up, garage door stuck open vs. squeaky rollers.
Works for any home-services trade
Plumbing, HVAC, electrical, cleaning, garage doors, pest control, appliance repair, handyman, roofing, moving, landscaping — the setup call adapts it to your trade.
Keeps your existing phone number
You forward your line. Customers keep calling the same number and never notice a thing.
Sounds like a real office
Not a job site with a saw running. Callers get a calm, professional greeting in your business name.
What to look for in an answering service for home services
There are four things that separate a home-services answering service that actually earns its keep from one that just takes messages. First, 24/7 coverage at the same price — home-services calls come after work, on weekends, and on holidays, and a service that surcharges those hours is a service you'll under-use. Second, job capture, not message capture — the address, the trade-specific details, and the urgency have to be on the lead, not left as 'call back'. Third, urgency flags — an answering service that hands you a stack of leads without telling you which one is a burst pipe is making you triage after the fact. Fourth, flat pricing — home-services businesses grow in bursts (a new review, a busy season, a referral wave), and per-minute pricing punishes exactly those wins. EazyAgent is built to hit all four.
What are missed calls actually costing you?
Home-services owner-operators miss more calls than they realize — usually in the exact hour they're on the job. Plug your numbers in below.
Your Numbers
Adjust to match your business. Results update live.
Local trades businesses miss 28%–62% of inbound calls
What an average job is worth to you
% of qualified leads you'd normally close
Revenue Going to Your Competition
$92,820
Per year in missed jobs
Weekly Missed
$1,785
Monthly Missed
$7,729
EazyAgent starts at $468/year.
Catching just 2 missed jobs per year pays for it.
Home Services Answering Service — frequently asked questions
Related solutions
Ready to stop losing calls?
Plans from $39/mo. No contracts. Setup takes 10–20 minutes on a phone call — no forms, no sales call.